{"id":302,"date":"2006-06-16T09:44:21","date_gmt":"2006-06-16T16:44:21","guid":{"rendered":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/?p=302"},"modified":"2006-06-16T09:44:21","modified_gmt":"2006-06-16T16:44:21","slug":"cms-challenging-the-consensus-a-debate-2","status":"publish","type":"post","link":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/2006\/06\/cms-challenging-the-consensus-a-debate-2\/","title":{"rendered":"CMS: Challenging the Consensus &#8211; a debate"},"content":{"rendered":"<p>This morning we are starting with a debate (or possibly two presentations followed by a conversation as Miles Banbery has just suggested).<\/p>\n<p>It seems a bit strange having this discussion. My impression is that the majority of institutions either have a WCMS, or want a WCMS &#8211; I wonder if there is a debate to be had?<\/p>\n<p>First, Piero Tintori from &#8216;<a href=\"http:\/\/www.terminalfour.com\/\">Terminal Four<\/a>&#8216; (a web content management system). He is starting by a definition:<\/p>\n<p>Web Content Management system is:<\/p>\n<ul>\n<li>Software automation of the tasks involved in publishing and managing content on a website<\/li>\n<p><\/p>\n<li>A system that allows users update content on a website<\/li>\n<\/ul>\n<p>He suggests that WCMS includes blogs, wikis and discussions boards.<\/p>\n<p>Now Stephen Pope (Eduserv) is going to outline the benefits of a WCMS.<\/p>\n<p>First of all, it gets rid of the &#8216;manual edit&#8217; or &#8216;corporate cut and paste&#8217;. It allows the site manager to enforce standards across the website, and editorial control, with workflow, previews, versioning.<\/p>\n<p>Typically a WCMS will include timed release of material, quality control (e.g. compelling alt tags, tidy html) and accountability (audit trail).<\/p>\n<p>WCMS should allow the separation of content from presentation, granular security, rapid development.<\/p>\n<p>Interestingly Steven Pope is suggesting that data should be stored in xml, and presentation in xslt. This sounds like reasonably good sense, but xslt is perhaps a challenge to existing web developers &#8211; someone who has traditionally worked in html may have a steep learning curve to get to grips with xslt (perhaps I&#8217;m underestimating people?)<\/p>\n<p>Piero is now back, outlining what life is like without a WCMS. You spend times making minor changes (that the end user can&#8217;t do themselves), fixing broken links, restructuring the site map. The central web team can become a &#8216;typing pool&#8217; which has to do all the webpage changes.<\/p>\n<p>Corporate Governance is something that WCMS can help with &#8211; a record of your website through different versions, and an audit trail of what is going on.<\/p>\n<p>Now Iain Middleton from Robert Gordon. He is going to challenge some of the hype around WMCS. He is starting by saying that there is a lot of mythology around WCMS, and there can be many misconceptions about how a WCMS can help the organisation.<\/p>\n<p>He is noting that there can be tendency to implement a WCMS rather than concentrating on the content management process. If there is not a good process, and your users are not engaged with the process, then you will fail in the implementation of the CMS.<\/p>\n<p>He is now outlining 4 &#8216;myths&#8217; related to CMS.<\/p>\n<p>Myth 1 &#8211; the IT solution: So &#8211; typically, &#8216;management&#8217; see the web as an IT problem &#8211; and implement an &#8216;IT solution&#8217; &#8211; however, many of the problems are people or process problems.<\/p>\n<p>Myth 2 &#8211; enabling the content owners: He is outlining how a CMS does not enable content owners. CMS does not grant users with editorial or writing skills. He says your content owners &#8216;will break&#8217; your CMS &#8211; illegal images (copyright), low quality etc.<\/p>\n<p>Myth 3 &#8211; Global changes: you can&#8217;t easily make global changes with a CMS. The institution may change structure<\/p>\n<p>Myth 4 &#8211; saving money: CMS costs money &#8211; not saves it. There are setup costs, staffing costs, ongoing costs, no end in sight &#8211; no exit strategy (very difficult to change vendors)<\/p>\n<p>So &#8211; what is the solution. Well &#8211; you&#8217;ve got to look at the following.<\/p>\n<p>CMS is a Huge paradigm shift. There are lots of new things, processes, technologies &#8211; this is a big change management challenge.<\/p>\n<p>You need to understand who the clients are, think about how they are going to become effective writers and publishers, you have to introduce quality control audit etc.<\/p>\n<p>So &#8211; in conclusion. CMS does not deliver many of the purported benefits. The solution involves people, processes and (last and least) technology.<\/p>\n<p>This was an excellent summary of the issues around introducing WCMS, and food for thought.<\/p>\n<p>Finally in this session Iain Middleton (Robert Gordon). Outlining their experience the aims were to make it easy for users to publish to the web, and introduce a corporate look and feel. He notes that &#8216;reskinning&#8217; the web site &#8211; alledgedly easy with a CMS, was a year long process &#8211; not an easy thing to do.<\/p>\n<p>A rejoinder from Piero (the CMS vendor) &#8211; he agrees that CMS is not a silver bullet. He would say &#8211; WCMS can take away some of the tedious tasks related to Web management &#8211; but your organisation has to be ready for it.<\/p>\n<p>A straw poll of the audience finds us generally in favour of CMS and believing it will solve a lot of our problems&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This morning we are starting with a debate (or possibly two presentations followed by a conversation as Miles Banbery has just suggested). It seems a bit strange having this discussion. My impression is that the majority of institutions either have a WCMS, or want a WCMS &#8211; I wonder if there is a debate to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[22],"class_list":["post-302","post","type-post","status-publish","format-standard","hentry","tag-iwmw2006"],"_links":{"self":[{"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/posts\/302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/comments?post=302"}],"version-history":[{"count":0,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/posts\/302\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/media?parent=302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/categories?post=302"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/tags?post=302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}