{"id":84,"date":"2008-06-28T19:57:07","date_gmt":"2008-06-29T02:57:07","guid":{"rendered":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/?p=84"},"modified":"2008-06-28T19:57:07","modified_gmt":"2008-06-29T02:57:07","slug":"ala-2008-merging-print-and-e-journal-workflows-a-subscriptions-agents-view","status":"publish","type":"post","link":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/2008\/06\/ala-2008-merging-print-and-e-journal-workflows-a-subscriptions-agents-view\/","title":{"rendered":"ALA 2008: Merging print and e-journal workflows &#8211; a subscriptions agent&#8217;s view"},"content":{"rendered":"<p>This last talk in the session by Oliver Pesch from EBSCO Information Services.<\/p>\n<p>The traditional role of the agent was around print:<\/p>\n<ul>\n<li>Central catalog of available titles<\/li>\n<li>consolidate orders<\/li>\n<li>process invoices<\/li>\n<li>etc.<\/li>\n<\/ul>\n<p>Then came &#8216;e&#8217;<\/p>\n<ul>\n<li>Has print workflow but then a load of other stuff as well<\/li>\n<ul>\n<li>Trials<\/li>\n<li>Licenses<\/li>\n<li>IP ranges<\/li>\n<li>Registration<\/li>\n<li>Trouble shooting<\/li>\n<li>Link resolvers<\/li>\n<li>Usage stats<\/li>\n<\/ul>\n<\/ul>\n<p>Oliver says that e-journals are the &#8216;more prickly&#8217; types of e-resources&nbsp; &#8211; I don&#8217;t really agree &#8211; e-journals are simple compared to e-books &#8211; because we have had them for longer, and understand them better, and have more in common with print counterparts than books.<\/p>\n<p>With print<\/p>\n<ul>\n<li>Physical product<\/li>\n<li>Library controls collection<\/li>\n<li>Linear processes<\/li>\n<li>Assembly line<\/li>\n<\/ul>\n<p>With e<\/p>\n<ul>\n<li>Virtual product<\/li>\n<li>Others control collection<\/li>\n<li>Troubleshooting, triage<\/li>\n<li>Non-linear processes<\/li>\n<li>Like an Intensive Care Unit &#8211; need different staff skills<\/li>\n<\/ul>\n<p>We are not just managing print and managing electronic, but also managing the transition between print and electronic &#8211; so we have more to do!<\/p>\n<p>All this has affected agents too. Oliver noting that agents spent a lot of time at conferences saying &#8216;there is value in an agent&#8217; &#8211; sounds like the talk from YBP this morning re: e-books!<\/p>\n<p>But &#8211; the goal has not changed.<\/p>\n<p>The agent now has more tasks:<\/p>\n<ul>\n<li>Capturing data<\/li>\n<li>Influencing the processes<\/li>\n<li>Feeding other systems<\/li>\n<ul>\n<li>License details<\/li>\n<li>Access and registration data<\/li>\n<li>&#8230;<\/li>\n<\/ul>\n<\/ul>\n<p>Agents have developed systems that facilitate management of both print and e<\/p>\n<p>Some services that we might expect from agents and their systems:<\/p>\n<ul>\n<li>Supporting print and electronic on same platform (EBSCONET, Swetswise etc.)<\/li>\n<li>Managing the transition<\/li>\n<ul>\n<li>Publisher packages<\/li>\n<li>Handling various print and online models<\/li>\n<\/ul>\n<li>Collecting data about access and registration<\/li>\n<li>Capturing license details<\/li>\n<li>Introducing intelligent systems to track and assist with activation and registration activities<\/li>\n<li>Extending EDI\/ILS interfaces to update costs information in ERM<\/li>\n<li>Populating other relevant data in ERMs<\/li>\n<li>Providing ERM functionality<\/li>\n<li>Offering access services<\/li>\n<li>Automatic updating of holdings into access services<\/li>\n<li>Extending integration to other services<\/li>\n<\/ul>\n<p>A lot of what Oliver is saying sound good &#8211; but much of it isn&#8217;t there &#8211; from my point of view anyway &#8211; at the moment. So &#8211; I&#8217;m not aware that our agents are managing the information about our &#8216;big deals&#8217; and how it effects print &#8211; we put this together ourselves (and it is labour intensive!)<\/p>\n<p>Also, some of the functions that are there &#8211; e.g. ERM functionality, are difficult because we don&#8217;t necessarily have all our business with a single agent (although I think that EBSCO for e.g. can provide services for subs that they aren&#8217;t managing for you)<\/p>\n<p>So in conclusion:<\/p>\n<ul>\n<li>Print and electronic are intertwined<\/li>\n<li>Needs and challenges of the electronic journal are significantly different to those of print<\/li>\n<li>Agents can help and add value!<\/li>\n<\/ul>\n<div class=\"wlWriterSmartContent\" id=\"scid:0767317B-992E-4b12-91E0-4F059A8CECA8:0d55cfbb-769c-4d82-9583-5fa7d4011963\" style=\"padding-right: 0px; display: inline; padding-left: 0px; padding-bottom: 0px; margin: 0px; padding-top: 0px\">Technorati Tags: <a href=\"http:\/\/technorati.com\/tags\/ala2008\" rel=\"tag\">ala2008<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>This last talk in the session by Oliver Pesch from EBSCO Information Services. The traditional role of the agent was around print: Central catalog of available titles consolidate orders process invoices etc. Then came &#8216;e&#8217; Has print workflow but then a load of other stuff as well Trials Licenses IP ranges Registration Trouble shooting Link [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[9],"class_list":["post-84","post","type-post","status-publish","format-standard","hentry","tag-ala2008"],"_links":{"self":[{"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/posts\/84","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/comments?post=84"}],"version-history":[{"count":0,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/posts\/84\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/media?parent=84"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/categories?post=84"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.meanboyfriend.com\/overdue_ideas\/wp-json\/wp\/v2\/tags?post=84"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}