This talk by ? from III (Innovative Interfaces Inc.)

She is starting by asking what do the workflows have in common:

• Goals for staff
• Efficient and effective
• Selection and acq
• Maintenance
• Tracking subs and renewal informatin
• Reports on cost and usage
• Managing cancellation

Makes a huge amount of sense to have cross-training.

• Goals for patrons
• Efficient and effective
• Findability
• Browsability
• Availability
• Contextual linking
• Holdings information

“People do not come into a library to search, they come to find”

Patrons want what they want, they don’t care how it is held or delivered (I agree, although with some limitations – there are certain baselines that patrons want in terms of how they can use the resource I think – although these move over time – there was a point when people would use print in preference to electronic, but not now)

Now describing some stuff about print subs:

• Bib record for finding in OPAC
• Order record for tracking payments
• Holdings record to record retention or ownership
• Card (! I think she means virtual cards) to display receipt of individual issues
• Item records to circulate issues (at Imperial we don’t have these, and don’t circulate journal issues)

For e-subs:

• Resource record for fiding databases in OPAC
• License record to manage legal details
• Order record for tracking payments
• Bib record for individual titles in package
• Holdings record to show coverage

Ongoing maintenance functions

• Monitoring receipts – this is different between print and e
• Print subs
• virtual checkin card
• E-Subs
• Coverage span (note one of the really key differences between link resolvers and traditional systems is that coverage span in resolvers is typically stored in a machine actionable format – if only this was the case for print journals things would be a lot simpler)

Libraries need to optimize patron usage by making sure that patrons are finding what the library owns  – typically:

• A-Z lists of e-journals and databases
• Subject lists of e-journals and databases
• Resource records in OPAC
• OpenURL linking from citation sources
• Contextual linking from search or title records
• ….

We need to make e-resources as visible as possible.

I’ve lost the thread of this talk a bit – not sure where it is going…

Need to determing effectiveness of resources – is the stuff we are supplying doing any good? Usage reporting etc.